{"article":{"id":34462203494679,"url":"https://hevyapp.zendesk.com/api/v2/help_center/en-us/articles/34462203494679.json","html_url":"https://help.hevyapp.com/hc/en-us/articles/34462203494679-Login-Options-Explained-Email-Password-Google-and-Apple-Sign-In","author_id":32896686641687,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":3,"upvote_count":1,"downvote_count":2,"section_id":34185454652951,"created_at":"2025-08-26T17:55:42Z","updated_at":"2026-10-07T16:18:24Z","name":"Login Options Explained — Email/Password, Google, and Apple Sign-In","title":"Login Options Explained — Email/Password, Google, and Apple Sign-In","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-10-07T16:18:24Z","user_segment_id":null,"permission_group_id":11790827933847,"content_tag_ids":["01K2FV9P3JG364485XMN7DC9ZR","01K2QGWXA28KQBN9A8TCHWW64N","01K3KR9P43F92JE5NP62JEXFB2"],"label_names":["Help","Sign-in","Troubleshooting","Devices","Platform"],"body":"<h2 id=\"h_01M34QR30WF130VABA9YNWFVC8\"><span style=\"color: hsl(0,0%,40%);\">Email/Username and Password</span></h2><p><span style=\"color: hsl(0,0%,40%);\">You can sign in to Hevy using your email address or username and password.</span></p><p><span style=\"color: hsl(0,0%,40%);\">Your account information is stored on your Hevy account, not on the device you are using. This means your workouts, routines, profile information, and other account data will be available when you sign in on another supported device or platform.</span></p><h2 id=\"h_01M34QR30ZF2H19B21NRS34GGB\"><span style=\"color: hsl(0,0%,40%);\">Google Sign-In</span></h2><p><span style=\"color: hsl(0,0%,40%);\">You can use Google Sign-In across supported devices and platforms, including Apple devices.</span></p><p><span style=\"color: hsl(0,0%,40%);\">Your Hevy account information is linked to your account, so your data will remain available when you sign in using Google on another device.</span></p><h2 id=\"h_01M34QR3106WPDNWJ7WZBSFXMY\"><span style=\"color: hsl(0,0%,40%);\">Apple Sign-In</span></h2><p><span style=\"color: hsl(0,0%,40%);\">Apple Sign-In is only available on Apple devices.</span></p><p><span style=\"color: hsl(0,0%,40%);\">If you switch from an Apple device to an Android device, you will not be able to use Apple Sign-In on the Android device. You will need to change your sign-in method to an email/username and password.</span></p><h3 id=\"h_01M4BJ35HE7BRGWKZQKG1VQRW5\"><span style=\"color: hsl(0,0%,40%);\">Two different methods</span></h3><h4 id=\"h_01M4BJ1KHGHF3QK62NA0CK1QE3\"><span style=\"color: hsl(0,0%,40%);\">You still have access to your Apple device: </span></h4><p><span style=\"color: hsl(0,0%,40%);\"><img src=\"https://help.hevyapp.com/hc/article_attachments/34465634515095\" alt=\"Change password (1) (1).png\" width=\"2400\" height=\"1546\"></span></p><ol>\n<li class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: hsl(0,0%,40%);\" data-list-item-id=\"eb1d3d631b79d6ee740a8a60f1c5d3dd4\"><span style=\"color: hsl(0,0%,40%);\">Open Hevy on your Apple device.</span></li>\n<li class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: hsl(0,0%,40%);\" data-list-item-id=\"e66e319966ee7f29eb8203d54ca587967\"><span style=\"color: hsl(0,0%,40%);\">Go to Profile &gt; Settings &gt; Account.</span></li>\n<li class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: hsl(0,0%,40%);\" data-list-item-id=\"e189deaa75ca5fb1558cfc96c56036c06\"><span style=\"color: hsl(0,0%,40%);\">Select Change Email and add an email address to your account.</span></li>\n<li class=\"wysiwyg-list-color\" style=\"--wysiwyg-list-marker-color: hsl(0,0%,40%);\" data-list-item-id=\"eb99a78d945c8d00fe41e19ff7957c16f\"><span style=\"color: hsl(0,0%,40%);\">Select Change Password and create a password.</span></li>\n</ol><p><span style=\"color: hsl(0,0%,40%);\">You can then sign in on another device using your email or username and password.</span></p><h4 id=\"h_01M4BJ1Y0PC7V3B9W3D03PKNRD\"><span style=\"color: hsl(0,0%,40%);\">If you no longer have access to your Apple device:</span></h4><p><span style=\"color: hsl(0,0%,40%);\">Contact us at </span><a href=\"mailto:hello@hevyapp.com\"><span style=\"color: hsl(207, 100%, 50%);\">hello@hevyapp.com</span></a><span style=\"color: hsl(207, 100%, 50%);\">.</span></p><p><span style=\"color: hsl(0,0%,40%);\">Our Support team will ask you a few security questions to verify that you own the account. Once your account has been verified, we can help add an email address to the account.</span></p><p><span style=\"color: hsl(0,0%,40%);\">You can then use Forgot Password on the login screen to receive a password reset email and create a password for your account. After this, you will be able to sign in using your email or username and password.</span></p>"}}