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Subscription - Issues, Refunds, Cancellations, Receipts
See all articlesHevy Pro Not Activated After Purchase? Try These Steps
Subscription purchased, but not active in your accountSometimes a subscription bought through the App Store or Google...
Hevy Pro Not Working? How to Restore Your Subscription
If you have paid for a Pro subscription of any kind (monthly, annual, or lifetime) and the Pro features are still not...
What is a Family Sharing plan, and is Hevy a part of it?
A Family Sharing plan is a feature (for example, Apple’s Family Sharing) that lets one person set up a family group a...
What Happens to Your Hevy Pro Subscription When You Use Hevy Coach
If you have a Hevy Pro subscription and start using Hevy Coach or begin being coached, the Hevy Coach subscription wi...
What will happen to my account if I switch from Pro to the free version?
When you need to switch from the Pro subscription to the free version of the app, it can be hard to know what will ha...
How to I get an invoice for my Pro subscription?
How you receive an invoice for your Pro subscription purchase will depend on what platform you used to purchase the s...