If you have a Hevy Pro subscription and start using Hevy Coach or begin being coached, the Hevy Coach subscription will take over. Your regular Hevy Pro subscription will still remain active on your account. In the Manage Subscription section of the app settings, you’ll see the Hevy Coach subscription instead of your usual Hevy Pro subscription, as the two subscriptions are separate and do not communicate with each other.
If you have a lifetime Hevy Pro subscription, it will remain on your account and will be available again if you ever stop using Hevy Coach. However, if you have a monthly or annual Hevy Pro subscription, we recommend cancelling it while you’re using Hevy Coach. If it isn’t cancelled, it will continue to charge, since the two subscriptions are not linked.
If you experience any issues cancelling your subscription, please let us know and we’ll be happy to help. If you recently made a purchase through the Hevy app, you may be eligible for a refund. If you’d like us to check whether a refund applies to your situation, please send us your username (if you haven’t already), and we’ll be happy to look into it for you.