Troubleshooting
Get all the essential troubleshooting information about the Hevy app, including how to access and use live activity features, troubleshoot common issues, resolve login problems, and ensure your workouts sync in real time. Learn how to report bugs effectively, so you can make the most of your Hevy experience.
Live Activity
See all articlesHow to Use Hevy’s Live Activity on iOS and Android
Stay in the Loop with Hevy’s Live Activity WidgetHevy comes with a live activity widget for iOS and Android, allowing...
Sign-in Issues
See all articlesForgot my password: How to recover or change a password?
When you forget or want to change your password, you have two options for changing it. Which you use will depend on w...
Help! I signed into my account, and all my data was GONE!
Sometimes when signing in, a new account may be created instead of logging into your original one. Don’t worry, your ...
Login Options Explained — Email/Password, Google, and Apple Sign-In
Email/Username and PasswordYou can use email/username and password to log in across devices and platforms. Your infor...
Live Syncing
See all articlesWearOS Watch Compatibility and Syncing Troubleshooting
What types of smartwatches is the Hevy app compatible with? The Hevy Wear OS app works exclusively on smartwatches th...
Hevy Apple Watch Sync Issues: Step-by-Step Troubleshooting Guide
If you are experiencing syncing issues with the Apple Watch, please follow the two steps below. Step 1: Troubleshooti...
Bugs
See all articlesFound a Bug in Hevy? Here’s How to Report It
If you notice anything that doesn’t look or work quite right in the app, we’d love to hear about it!We know how frust...