If you have paid for a Pro subscription of any kind (monthly, annual, or lifetime) and the Pro features are still not accessible, there are a few steps you can take to activate the subscription.
Step 1: Ensure the subscription payment went through
Step 2: Restart the app to see if that activates the subscription (sometimes it takes a few minutes to activate)
Step 3: Try restoring the purchase in the Hevy app settings
Profile > Settings > Manage subscription > Restore subscription > Restart the app
If the Pro features are still inaccessible, we’d be happy to help. Please reach out to hello@hevyapp.com and include your Hevy username, as well as the platform you used to subscribe (iOS, Android, or Web). We’ll look into it right away!